ZIM-Support • University of Passau

We offer you a variety of different services. Our support is one of these services. It is our job to help you with your technical problems in the best possible way.

Please send an email to support@zim.uni-passau.de and describe your IT issue in as much detail as possible.

Core hours:

Monday – Thursday: 9 AM – 4 PM
Friday: 9 AM – 2 PM

During our core hours, you can also reach us by phone at: +49 851 509-1888.

24h-Passwordservice

Here you can register your private
e-mail address and mobile phone number for our 24h password service. In case you forget your password sometime in the future, you can use this service to renew it quickly.

Click here for our 24h passwort service.

Information for Students

Many answers to your questions can be found on our help portal.

There, you will find important guides and information on topics such as the workplace, digital workspace, campus portal, Stud.IP, Wi-Fi and network, and much more.

For the latest updates on maintenance work and other important technical information related to the campus, please visit: ZIM News.

Important Information With One Click

For all students: A flyer on the IT and media services of the University of Passau, covering the digital campus – ZIM ID, CampusCard, Stud.IP, personal workspace, and much more.